Today’s hotel guests have heightened expectations for cleanliness, which means any pest sightings pose an even greater threat to a hotel’s reputation. Even before COVID-19, 78% of guests felt cleanliness to be the most crucial factor affecting their hotel choice. Many industry professionals expect this percentage to increase, as guests will expect the highest standards of sanitation to feel comfortable in hotels. Whether hotels in your region are welcoming back guests or not, it’s important to prep your technicians on how they can take a more proactive, preventative approach to mitigating bed bug risks, so your hotel clients can safely get back to business.
1. Assess & Inspect
COVID-19 has heightened public awareness on just how important basic cleanliness can be in hotel rooms. As guests gradually return to hotels over the coming months, remind your technicians the importance of thoroughly inspecting rooms for bed bugs. They should also be trained to check the corner of walls, curtains, sofas, and any other furniture or fabric. Even rooms that have been laying vacant for months are just as susceptible to bed bugs.
This step is an extremely important bed bug mitigating strategy to ensure that treatments are the most effective. If your technicians spot a bed bug infestation, they should bag up all bedding and fabrics in the room. Remind technicians to open up furniture like dressers and arrange all furniture in a way that will allow for optimal treatment. Once everything is moved, your technicians should vacuum the entire room.
Hotels are rightly focused on stepping up cleaning and surface disinfection protocols to welcome back guests. Even though the pandemic has reduced the number of stays, bed bugs are still an issue, and it is important to not become complacent about treatment. Fortunately, many of the same procedures of successful bed bug prevention and treatment remain. It’s important that your technicians use a mix of products, like residuals and aerosols, to treat the entire room including all furniture and baseboards. After treatment, it’s recommended that PMPs turn the thermostat up to around 80 degrees. This will encourage the bugs to come out of their hiding places and get exposed to the products that were just applied.
4. Second Inspection
After 48 hours, have your technicians perform another inspection. Depending on the severity of the infestation, they should perform a light treatment to knock down any remaining bed bugs. PMPs should use a low-odor spray that dries quickly so the hotel room can safely get back to business.
Depending on existing hotel protocol, have your technicians educate hotel staff on what to look out for to prevent, as well as locate a bed bug infestation. Even in the short- and medium term, having your technicians help hotel managers and housekeeping teams adopt preventative strategies now will reduce the need for multiple visits from technicians during COVID-19. Have your technicians share with the staff what the entire life cycle of bed bugs look like since the insects can look different depending on what stage of the cycle they are in.
The Best Tools for Hotel Bed Bug Treatments
The Gentrol® family of products from Zoëcon boosts any PMP’s toolbox and can ensure no more callbacks. For reaching those tough areas of infestation in a hotel room, PMPs turn to Gentrol® IGR Concentrate. Gentrol® IGR Concentrate breaks the life cycle of bed bugs for up to 120 days with its active ingredient translocating deep into wall cavities, cracks and crevices, you when you leave you can feel confident you won’t be getting a callback.